Frequently asked questions (FAQ)

  1. Choose your dates and tour on our website www.reindeerfarmrovaniemi.fi
  2. Make reservation, pay safe online. You will get confirmation about your booking.
  3. Get ready for the adventure.

Amount of max person / actitivity has been informed in activity product info. If you would like private tour, we would be happy to tell more.

You need to bring your warm winter clothes with you.
We can offer you extra warm clothes.

Don’t worry, we know the arctic weather conditions and have all You need! We also have warm places like traditional hut where to warm-up.

Cancellation policy has been informed in your booking confirmation. Please feel free to contact us.

Because most of our tours are on day-time and Auroras usually appear after 9 pm, there is very low probability to see Auroras.

We have sent you all info in your booking confirmation. Please check the document. If you still have questions, we would be happy to help you.

VISA

MASTERCARD

American Express

SEPA DIRECT Payment from your bank account

Apple Pay

Alipay

Sofort

Bancontact

Giropay

If you like to pay with cash, please book your tour by using contact form or email info@reindeerfarmrovaniemi.fi.

Please always call us before you drive here yourself. So we can ensure we have time to serve you also.